Outage in Tempo
Tempo App Unavailability
Resolved Minor
August 27, 2026 - Started 25 days ago
- Lasted 4 days
Incident Report
Summary AI Generated
Tempo experienced a ~103-hour outage affecting a subset of US instance customers, where the app failed to load across multiple components including Timesheets, Planner, JIRA, Cost Tracker, and Slack integration. The root cause was identified as an issue with customers running Connect on Forge and legacy Connect apps. A fix was deployed on August 28, 2026, with access being restored and the rollout under monitoring.
We are currently experiencing an issue where Tempo is failing to load for a subset of customers in our US instance. Our development team is actively investigating the cause.
Components affected
Tempo Timesheets Tempo Planner Tempo Cost Tracker Tempo JIRA Tempo for Slack Tempo for Jira Cloud Help CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
25 days ago - at 08/28/2026 12:31AM
A solution has been deployed. Access is being restored to affected customers. We are currently monitoring the rollout.
IDENTIFIED
25 days ago - at 08/27/2026 11:10AM
The incident affected a subset of our customers running connect on forge, and legacy connect apps. We have identified the problem and are looking into a solution to restore access as soon as possible
INVESTIGATING
25 days ago - at 08/27/2026 08:36AM
We are currently experiencing an issue where Tempo is failing to load for a subset of customers in our US instance. Our development team is actively investigating the cause.
Latest Tempo outages
Slow response times and elevated errors - 6 days ago
Degraded performance - 27 days ago
Elevated API Errors - about 2 months ago
Degraded performance - 3 months ago
Brief outage - 3 months ago
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