Outage in Tempo
Slow response times and elevated errors
Resolved Minor
September 15, 2026 - Started 6 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
Tempo experienced elevated request errors and slow response times across Timesheets, Planner, and Cost Tracker for approximately 43 hours, also causing delays in processing Jira issue updates. The issue was traced to latencies affecting web app loading and Jira event processing. Fixes were applied to stabilize the system, with monitoring continuing to ensure full recovery.
We're experiencing an elevated level of request errors and slow response times. We are currently looking into the issue.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 09/16/2026 08:28PM
We are currently monitoring to make sure the system is back to full health. Customers can expect some delay in processing Jira issue updates.
INVESTIGATING
5 days ago - at 09/16/2026 11:36AM
We are continuing to investigate latencies that are causing problems loading the web app. This ties into the incident from yesterday. There is some delay in processing events from Jira as well as a result of this.
MONITORING
6 days ago - at 09/15/2026 07:47PM
We've applied some fixes that have stabilised things, but we are still dealing with some delays in processing events from Jira.
INVESTIGATING
6 days ago - at 09/15/2026 04:22PM
We're experiencing an elevated level of request errors and slow response times. We are currently looking into the issue.
Latest Tempo outages
Tempo App Unavailability - 25 days ago
Degraded performance - 27 days ago
Elevated API Errors - about 2 months ago
Degraded performance - 3 months ago
Brief outage - 3 months ago
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