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Outage in Temporal

Some customers may experience a loss in metrics (v0 and v1) starting 19:00 UTC

Resolved Minor
July 16, 2026 - Started 8 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A configuration error caused a partial loss of v0 and v1 metrics for some customers on Temporal's metrics service, lasting approximately 3.8 hours from 19:00 UTC on July 16, 2026. The issue progressively affected global metrics across multiple regions and namespaces before mitigation began. The configuration was corrected and all global metrics were fully restored by 00:24 UTC on July 17, 2026.

We are currently investigating, additional details to come shortly. Impact is limited to metrics only.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/17/2026 02:14AM

A configuration error caused a partial loss of metrics (v0 and v1) for some customers between 2026-07-16 19:00 UTC and 2026-07-16 00:24 UTC. We have updated the config and mitigated impact across impacted regions. All global metrics are now restored and the incident is resolved.

MONITORING 8 days ago - at 07/17/2026 12:24AM

Mitigation is complete and global metrics are restored. We are currently monitoring.

IDENTIFIED 8 days ago - at 07/17/2026 12:00AM

Mitigation is still in progress and metrics are slowly being restored across namespaces.

IDENTIFIED 8 days ago - at 07/16/2026 11:21PM

We're in the process of mitigating impact and metrics are slowly being restored across some namespaces.

INVESTIGATING 8 days ago - at 07/16/2026 10:42PM

Global metrics service has been impacted by this incident. We're working on mitigation.

INVESTIGATING 8 days ago - at 07/16/2026 10:26PM

We are currently investigating, additional details to come shortly. Impact is limited to metrics only.

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