Starting August 5, 2026 at 07:00 UTC, customers using Temporal in AWS eu-west-1 experienced elevated API latencies due to a capacity issue that caused degraded database performance. The incident lasted approximately 53 hours, affecting API responsiveness across the eu-west-1 region. The issue was resolved by scaling up service capacity and monitoring until latencies fully stabilized, with full resolution confirmed on August 7, 2026 at 18:26 UTC.
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No further errors and latencies have been observed and systems remain stable. The issue was with capacity related and caused elevated database latencies. The service was scaled up and closely monitored until all latencies resolved.
Remediation remains in effect, and latency and error rates continue to improve. We are actively monitoring the system to ensure continued stability.
Remediation has improved overall latency. We continue to monitor while the remaining work completes.
The remediation work is still in progress. Next update will be posted once this completes.
The issue has been identified and remediation work is ongoing. API latencies might remain elevated while work completes.
Customers in AWS eu-west-1 might have experienced degraded API latencies starting 07:00 UTC.
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