Outage in Tenable

Errors when contacting plugins and activation servers

Resolved Major
June 07, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of and actively investigating connectivity issues that are impacting requests for the plugin and activation servers for certain users. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable Plugin Feed Service
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/07/2023 10:39AM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING over 2 years ago - at 06/07/2023 08:50AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED over 2 years ago - at 06/07/2023 08:49AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING over 2 years ago - at 06/07/2023 08:12AM

Our engineering team continues to investigate this issue.

INVESTIGATING over 2 years ago - at 06/07/2023 06:13AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 06/07/2023 04:26AM

We are aware of and actively investigating connectivity issues that are impacting requests for the plugin and activation servers for certain users. We will provide periodic updates as our engineers continue working on this issue.

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