Outage in Tenable

Failure to export scans in CSV and .nessus formats on multiple sites

Resolved Major
June 13, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of and actively investigating issues that are impacting the creation of CSV/.nessus reports from scan exports for certain users . We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable US-3A Tenable BR01 Tenable US-5A Tenable IN01 Tenable US07 Tenable SING Tenable US-2A Tenable AP-SYD-1 Tenable CA01 Tenable FRA Tenable JP01 Tenable Gov01 Tenable UK-LON-1 Tenable US-1A Tenable US-4A
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/13/2023 12:40PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING about 2 years ago - at 06/13/2023 11:42AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED about 2 years ago - at 06/13/2023 10:19AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING about 2 years ago - at 06/13/2023 09:27AM

Our engineering team continues to investigate this issue.

INVESTIGATING about 2 years ago - at 06/13/2023 07:23AM

We are aware of and actively investigating issues that are impacting the creation of CSV/.nessus reports from scan exports for certain users . We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

Tenable Vulnerability Management: Agent Scanning and Agent Management Issues - 3 days ago
Tenable Vulnerability Management: Explore 2.0 Not Available - 7 days ago
Dashboards Failing to Load - FRA (Maintenance continuation) - 8 days ago
TIE Portal Availability - 16 days ago
Tenable Vulnerability Management: Scans from Cloud Scanners Hanging - 17 days ago

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