Outage in Tenable

Tenable Vulnerability Management: Scans from Cloud Scanners Hanging

Resolved Major

June 02, 2025 - Started 11 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are aware of and actively investigating errors that are impacting scan from Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

Components affected

Tenable US-1A Tenable IN01 Tenable AP-SYD-1 Tenable BR01 Tenable FRA Tenable US-2A Tenable US-3A Tenable US07 Tenable US-2B Tenable SING Tenable JP01 Tenable CA01 Tenable US-4A Tenable US-5A Tenable UK-LON-1

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/03/2025 03:03PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

IDENTIFIED 11 months ago - at 06/03/2025 01:13PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/03/2025 06:46AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/03/2025 03:51AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING 11 months ago - at 06/03/2025 01:54AM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 06/02/2025 10:08PM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 06/02/2025 08:08PM

We are aware of and actively investigating errors that are impacting scan from Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

Tenable One - Exposure Management: ASM Access Issues - 1 day ago

Tenable Vulnerability Management: Unable to export older reports - 2 days ago

Tenable Vulnerability Management: Scan Processing Delays and Instability (US5A) - 16 days ago

Tenable Cloud Security: Delay in Sync - 17 days ago

Tenable Vulnerability Management: Scan Processing Delays (US2A,US5A,US08) - 21 days ago

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