Outage in Tenable

Issues launching Tenable Identity Exposure via Workspace App Switcher

Resolved Major
September 21, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of and actively investigating an issue with Tenable Identity Exposure failing to launch via the Workspace App Switcher for certain users. Users should still be able to access Tenable Identity Exposure via a direct URL. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable One
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/22/2023 11:38AM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING about 2 years ago - at 09/22/2023 06:34AM

We continue to monitor the progression of the recovery.

MONITORING about 2 years ago - at 09/21/2023 09:34AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED about 2 years ago - at 09/21/2023 09:34AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING about 2 years ago - at 09/21/2023 08:35AM

We are aware of and actively investigating an issue with Tenable Identity Exposure failing to launch via the Workspace App Switcher for certain users. Users should still be able to access Tenable Identity Exposure via a direct URL. We will provide periodic updates as our engineers continue working on this issue.

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