Outage in Tenable

Nessus 10.8.0 Scanners not initiating scans with certain configurations.

Resolved Major
August 02, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

We are aware of and actively investigating Nessus 10.8.0 issues that are impacting initiating scans for certain policies that include specific port scanning configurations. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable US-1A Tenable US-2A Tenable US-2B Tenable US-3A Tenable US-4A Tenable Gov01 Tenable AP-SYD-1 Tenable CA01 Tenable JP01 Tenable US07 Tenable SING Tenable UK-LON-1 Tenable US-5A Tenable IN01 Tenable BR01 Tenable FRA
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/04/2024 05:26PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING about 2 months ago - at 08/03/2024 05:02PM

We have implemented a fix for the issue in Nessus 10.8.1 and are monitoring the recovery.

IDENTIFIED about 2 months ago - at 08/03/2024 03:50PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/03/2024 11:00AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/03/2024 07:53AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/02/2024 07:54PM

Our engineering team continues to investigate this issue.

IDENTIFIED about 2 months ago - at 08/02/2024 05:47PM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue. To workaround the issue, please set port scanning to only default configurations or to all.

INVESTIGATING about 2 months ago - at 08/02/2024 05:42PM

We are aware of and actively investigating Nessus 10.8.0 issues that are impacting initiating scans for certain policies that include specific port scanning configurations. We will provide periodic updates as our engineers continue working on this issue.

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