Outage in Tenant Turner

SentriLock API Outage

Resolved Major
May 30, 2024 - Started 11 months ago - Lasted 30 minutes
Official incident page

Need to monitor Tenant Turner outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tenant Turner, and never miss an outage again.
Start Free Trial

Outage Details

SentriLock is currently experiencing a code generation error, thus Tenant Turner is unable to generate new one-time codes at this time. If a self-access viewing was already scheduled before this outage, tenant leads should still be able to access the rental with their one-time code. Requests for new codes that cannot be generated while the SentriLock API is down will be put into a queue. Once the SentriLock API has recovered, prospective tenants will be notified to schedule their viewings and get new codes. SentriLock acknowledged the outage and is working to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/30/2024 09:22PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 05/30/2024 09:09PM

SentriLock is currently experiencing a code generation error, thus Tenant Turner is unable to generate new one-time codes at this time. If a self-access viewing was already scheduled before this outage, tenant leads should still be able to access the rental with their one-time code.

Requests for new codes that cannot be generated while the SentriLock API is down will be put into a queue. Once the SentriLock API has recovered, prospective tenants will be notified to schedule their viewings and get new codes.

SentriLock acknowledged the outage and is working to resolve the issue.

Latest Tenant Turner outages

CodeBox code generation outage - 3 months ago
Services unavailable - 8 months ago
Microsoft Azure is currently experiencing intermittent outages - 9 months ago
CodeBox API Outage - over 1 year ago
CodeBox API Outage Identified - over 1 year ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook