Outage in Tenderly

Issue on Base

Resolved Major
July 17, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently showcasing and loading transactions for Base is not possible. Monitoring (Alerts and Web 3 Actions) are also degraded. We are investigating the issue
Components affected
Tenderly Simulations Tenderly Web3 Actions Tenderly Monitoring Tenderly Alerting
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/17/2025 08:23PM

The incident has been resolved. And monitoring lag has been fully mitigated. All systems are functioning and back to normal.

MONITORING 4 days ago - at 07/17/2025 06:45PM

We have deployed the fix and are now observing how the system is reacting.

We are loading most of the transactions on the Base Explorer, but degradation may occur.

Currently Monitoring system is catching up to the lag that has been accumulated due to the outage. We expected to be in sync in ~2h.

IDENTIFIED 4 days ago - at 07/17/2025 06:02PM

Team has identified the potential issue and is releasing a hotfix.

INVESTIGATING 4 days ago - at 07/17/2025 05:49PM

Currently showcasing and loading transactions for Base is not possible.
Monitoring (Alerts and Web 3 Actions) are also degraded.

We are investigating the issue

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