Outage in TeraSwitch

SLC1 - Elevated Temperatures in Datahall

Resolved Minor

September 30, 2025 - Started 7 months ago - Lasted about 19 hours
Official incident page

Incident Report

Teraswitch is currently investigating and monitoring rising temperatures at SLC1. We are awaiting comment from our facility vendor about what may be the cause. At this time, we are aware of no impacts to services or customer systems.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/01/2025 02:13PM

This temperature issue was quickly resolved yesterday and was identified to be caused by maintenance work being completed on a nearby HVAC unit.

The temperature increased due to lower airflow. At this time, all work is complete and the HVAC maintenance is completed. Our facility vendor is working to increase airflow so that in the future, specific units aren't required to supply the proper airflow.

INVESTIGATING 7 months ago - at 09/30/2025 07:01PM

Teraswitch is currently investigating and monitoring rising temperatures at SLC1.

We are awaiting comment from our facility vendor about what may be the cause.

At this time, we are aware of no impacts to services or customer systems.

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