Outage in TeraSwitch
New York <-> London Detoured
Resolved MinorIncident Report
Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.
All traffic has been diverted over other paths, but higher latency is expected over the longer path.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/20/2025 06:11PM
The subsea cable repair is done, the connections have been stable for nearly 24 hours, and traffic has been normalized across the link.
This concludes this event.
MONITORING
8 months ago - at 08/13/2025 04:50PM
Our sub-sea cable provider is estimating an August 20th restoration of service.
Traffic remains detoured at this time.
IDENTIFIED
8 months ago - at 08/12/2025 08:19PM
Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.
All traffic has been diverted over other paths, but higher latency is expected over the longer path.
Latest TeraSwitch outages
AMS1 - Loss of Connectivity - 24 days ago
EWR2 - Network Connectivity Issues - about 1 month ago
PIT1 - Sporadic Internet Connectivity Issues - about 1 month ago
VAN1 - Connectivity Issues - about 2 months ago
APAC - Loss of Tokyo to Seattle Backbone Paths - about 2 months ago
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