Outage in Textline

Vonage URL blocking

Resolved Minor
September 26, 2024 - Started about 1 year ago - Lasted 11 days
Official incident page

Incident Report

Vonage is experiencing a rise in fraud messaging from other users. As a result, they are blocking any message that contains a URL. Messages sent with a URL will return with a delivery error. If you need to send URLs and are using Vonage/Nexmo, message the Textline team as there is a possibility to whitelist your URLs.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/07/2024 01:35PM

Vonage has removed the URL block on outbound SMS.

INVESTIGATING about 1 year ago - at 09/26/2024 02:44PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/26/2024 02:27PM

Vonage is experiencing a rise in fraud messaging from other users. As a result, they are blocking any message that contains a URL. Messages sent with a URL will return with a delivery error. If you need to send URLs and are using Vonage/Nexmo, message the Textline team as there is a possibility to whitelist your URLs.

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