Outage in Textline
Login Issue
Resolved MinorIncident Report
A small number of customers have reported an issue with authentication failures into the application and messages are not appearing as expected. The investigation is ongoing.
Components affected
Textline Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/09/2026 04:21PM
The incident has been resolved with the root cause identified as of 9:30 PM PT on 6/8/26. A faulty database migration created a race condition for a subset of records, creating various errors across a minority of users. No messages were lost.
MONITORING
about 1 month ago - at 06/08/2026 07:50PM
Root cause analysis is ongoing but authorization issues have been resolved, per customer reports.
INVESTIGATING
about 1 month ago - at 06/08/2026 06:22PM
A small number of customers have reported an issue with authentication failures into the application and messages are not appearing as expected. The investigation is ongoing.
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