Inbound Message Delays in Conversation Windows

This incident has been resolved; inbound messages are populating into the application appropriately and are no longer experiencing any sincere delays in doing so.

The issue has been identified and we are working to apply a fix.

We are investigating a spike in our message sync queue beginning around 10:00 AM PT. This is causing intermittent delays where inbound messages appear in the conversation list but do not immediately display in the conversation window. Conversations eventually sync, but with noticeable lag. We are actively monitoring error logs and working to restore normal performance.