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Outage in Textline

Recurring 'Unauthorized Action' Error Blocking Account Access

Resolved Minor
October 03, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers are seeing a recurring “Unauthorized action. Please reload to continue” error, preventing account access. Textline engineering is aware of the affected accounts and is actively working to resolve.
Components affected
Textline Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/03/2025 11:05PM

This incident has been resolved. If you still experience the issue, clearing your browser cache has been a proven solution.

MONITORING 7 months ago - at 10/03/2025 10:20PM

A fix has been implemented and we are monitoring for results.

INVESTIGATING 7 months ago - at 10/03/2025 07:02PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/03/2025 07:01PM

Some customers are seeing a recurring “Unauthorized action. Please reload to continue” error, preventing account access. Textline engineering is aware of the affected accounts and is actively working to resolve.

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