Outage in Textlocal

Degraded SMS Performance and Slow Receipting

Resolved Minor
January 19, 2023 - Started almost 3 years ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating an issue with one of our suppliers who have reported slow performance for SMS sent to the UK networks from 15:00 until 15:35 messages and receipts may be delayed. We have routed traffic away from this network until resolved. We are awaiting further updates from the network on this issue.
Components affected
Textlocal UK SMS Delivery Textlocal UK Delivery Receipting

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/24/2023 10:23AM

January 19th 2023, 17:37 GMT
This incident has been resolved. SMS Performance has been restored by our network partners.

INVESTIGATING almost 3 years ago - at 01/19/2023 05:37PM

This incident has been resolved. SMS Performance has been restored by our network partners.

INVESTIGATING almost 3 years ago - at 01/19/2023 04:14PM

We are currently investigating an issue with one of our suppliers who have reported slow performance for SMS sent to the UK networks from 15:00 until 15:35 messages and receipts may be delayed. We have routed traffic away from this network until resolved. We are awaiting further updates from the network on this issue.

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