Outage in Textlocal

Speed of Inbound SMS & Delivery Receipts Degraded..

Resolved Minor
September 22, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

The speed of inbound SMS and delivery receipts into our network is currently degraded. We are working with our supplier to troubleshoot further. Updates to follow.
Components affected
Textlocal UK Inbound Messages Textlocal UK Delivery Receipting Textlocal API Reporting Textlocal SMS Reporting Textlocal Delivery Receipting to Remote

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/22/2025 12:15PM

We are observing good MO and SMS delivery receipt performance from our supplier. This incident has been resolved.
We are currently processing a small queued of MO SMS and Delivery Receipts and expect this to complete shortly.

MONITORING 3 months ago - at 09/22/2025 11:39AM

Our supplier has made an adjustment and we are now seeing MO traffic and delivery receipts hitting our network in a timely fashion. We are monitoring the results.

INVESTIGATING 3 months ago - at 09/22/2025 08:28AM

The speed of inbound SMS and delivery receipts into our network is currently degraded. We are working with our supplier to troubleshoot further. Updates to follow.

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