Outage in Textlocal

Degraded Inbound SMS Performance

Resolved Minor
March 10, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are observing delays in receiving inbound SMS traffic from our gateway partners. As such expected inbound SMS is taking longer to be received and shown within Textlocal Messenger. We are working with our gateway partners to troubleshoot this issue further. Updates to follow.
Components affected
Textlocal International Inbound Messages Textlocal UK Inbound Messages
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/10/2025 06:22PM

This incident has been resolved.

MONITORING 3 months ago - at 03/10/2025 03:59PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 03/10/2025 03:59PM

A fix has been implemented and we are monitoring the results. Updates to follow.

INVESTIGATING 3 months ago - at 03/10/2025 03:22PM

We are continuing to investigate this issue. Updates to follow.

INVESTIGATING 3 months ago - at 03/10/2025 02:23PM

We are continuing to investigate this issue. Updates to follow.

INVESTIGATING 3 months ago - at 03/10/2025 12:41PM

We are observing delays in receiving inbound SMS traffic from our gateway partners. As such expected inbound SMS is taking longer to be received and shown within Textlocal Messenger. We are working with our gateway partners to troubleshoot this issue further. Updates to follow.

Latest Textlocal outages

Remote Import / SFTP Service - 2 months ago
Degraded Email2SMS to SMS Performance - 3 months ago
Degraded Inbound SMS Performance and Delivery Receipting - 6 months ago
Degraded Inbound SMS Performance and Delivery Receipting - 6 months ago
Downstream Supplier: Potential impact of SMS delivery receipting performance. - almost 2 years ago

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