Outage in Thanx

Elevated errors in AMEX card registrations

Resolved Minor

April 30, 2025 - Started about 17 hours ago - Lasted about 5 hours

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Outage Details

We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

Latest Thanx outages

System Maintenance - 16 days ago

Degraded reporting performance - about 1 month ago

Elevated Errors in Mastercard card registrations - about 1 month ago

Reward Redemption Issues - about 2 months ago

Delayed Reporting and Campaign Targeting - about 2 months ago

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