Is Thanx Down? Check current status

Check if Thanx is down, official outages, user-reported issues, and outages map.

Current Thanx status

Thanx is having a minor outage

Updated from Thanx official status page a few minutes ago

Status Page Availability Metrics

started 1 day ago
We’re aware that the uptime percentages shown on this page may not currently reflect the listed outage. This discrepancy is due to the way our status page provider (Hyperping) calculates availabili...
Check details & latest updates

Thanx not working for you?

Thanx service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Thanx Outage Map

View Thanx Reports Map

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Thanx recent outages and downtime history

IsDown has tracked 96 incidents since started monitoring Thanx status in August 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Thanx outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
07:04 AM MST
Minor
Platform Outage
The AWS team has identified the root cause and is in the process of mitigating the service outage...
about 4 hours
Oct 10, 2025
10:05 AM MST
Minor
Thanx Web Ordering Login Issue
Web ordering authentication is degraded, so guests may be unable to log in to their accounts. Our...
about 1 hour
Sep 10, 2025
12:35 PM MST
Minor
Reporting Delays
We're currently experiencing a reporting delay in our data platform and are investigating.
about 1 hour
Aug 25, 2025
01:57 PM MST
Minor
Investigating Olo Loyalty Timeouts
The intermittent errors through the Olo <> Thanx integration have subsided substantially over the...
29 days
Aug 21, 2025
11:59 AM MST
Minor
Delays in Ordering
We are experiencing delays in Thanx ordering experiences. Our team is actively investigating this...
about 2 hours
Aug 19, 2025
01:40 PM MST
Minor
Performance issue in v45.3.1 (iOS & Android)
We have identified an issue impacting version 45.3.1 on both iOS and Android. Our team is activel...
about 3 hours
Aug 12, 2025
08:44 AM MST
Minor
Disruption with Toast Ordering
We've discovered an issue with handoff modes in Toast ordering and are actively investigating the...
about 1 hour
Aug 01, 2025
12:56 PM MST
Minor
Delays in sending campaign emails
We’re currently experiencing elevated latency with certain campaign issuance workloads, which is ...
about 2 hours
Jun 05, 2025
01:11 PM MST
Minor
Delayed Reporting and Campaign Targeting
We've identified a data delay in our dashboard reporting and campaign targeting. After investigat...
about 5 hours
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  • Monitor external dependencies in one status page
  • Track status changes in real-time
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  • Create private or public status pages

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User comments about Thanx status

See what users are saying about Thanx issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Brandon - Login page won't load - just a spinning wheel.

Users who monitor Thanx status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Thanx. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
Fastly

Fastly

MINOR
Microsoft 365

Microsoft 365

MINOR
Braze

Braze

OK
New Relic

New Relic

OK
Toast

Toast

OK
UKG

UKG

OK
Adobe

Adobe

MINOR
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Thanx is a customer engagement platform that provides tools for SMS communication, feedback collection, and order management through comprehensive consumer and merchant interfaces and APIs.

Monitoring Thanx since August 2022

Tracking 9 Thanx services and regions

Need help? Try here:
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Support at website.
Check their status page.

22 incidents in 2025

How to monitor the status of Thanx and all your dependencies?

IsDown is a status page aggregator that monitors if Thanx and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Thanx, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Thanx?

IsDown monitors Thanx health in almost real-time

Every few minutes we go to the status page of Thanx (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Thanx's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Thanx, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Thanx and other services.

What you get when monitoring Thanx with IsDown

Track Thanx incidents and downtimes by severity

IsDown checks Thanx official status page for major/minor outages or downtimes. A major outage is when Thanx experiences a critical issue that severely affects one or more services/regions. A minor incident is when Thanx experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Thanx outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Thanx

Thanx and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Thanx outages and downtimes

IsDown collects all information from the outages published in Thanx status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Thanx but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Thanx and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Thanx or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Thanx and other services.

Start Monitoring for Free

Send outage information from Thanx and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Thanx and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Thanx status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Thanx down?'

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Thanx Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Thanx outages, IsDown monitors Thanx's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Thanx status page monitoring with real-time incident details.
Monitor 4,522+ services including Thanx in a single dashboard.
Instant Thanx outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Thanx official status and user-reported issues.
Start Monitoring Thanx with IsDown

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Frequently Asked Questions

Is Thanx down today?

Thanx is down. You can check Thanx status and incident details on the top of the page. IsDown continuously monitors Thanx official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Thanx status?

Thanx seems to be having problems. You can check Thanx status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Thanx outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Thanx down today or just slow?

Yes, Thanx might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Thanx outages detected?

IsDown monitors the Thanx official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Thanx having an outage right now?

Thanx last outage was on October 20, 2025 with the title "Status Page Availability Metrics"

How to check if Thanx is down?

Why use IsDown to monitor Thanx instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Thanx and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Thanx?

IsDown and DownDetector help users determine if Thanx is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Thanx's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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