Check if Thanx is down, official outages, user-reported issues, and outages map.
Thanx is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 96 incidents since started monitoring Thanx status in August 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Thanx outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
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Oct 20, 2025
07:04 AM MST
|
Minor
The AWS team has identified the root cause and is in the process of mitigating the service outage...
|
about 4 hours |
Oct 10, 2025
10:05 AM MST
|
Minor
Web ordering authentication is degraded, so guests may be unable to log in to their accounts. Our...
|
about 1 hour |
Sep 10, 2025
12:35 PM MST
|
Minor
We're currently experiencing a reporting delay in our data platform and are investigating.
|
about 1 hour |
Aug 25, 2025
01:57 PM MST
|
Minor
The intermittent errors through the Olo <> Thanx integration have subsided substantially over the...
|
29 days |
Aug 21, 2025
11:59 AM MST
|
Minor
We are experiencing delays in Thanx ordering experiences. Our team is actively investigating this...
|
about 2 hours |
Aug 19, 2025
01:40 PM MST
|
Minor
We have identified an issue impacting version 45.3.1 on both iOS and Android. Our team is activel...
|
about 3 hours |
Aug 12, 2025
08:44 AM MST
|
Minor
We've discovered an issue with handoff modes in Toast ordering and are actively investigating the...
|
about 1 hour |
Aug 01, 2025
12:56 PM MST
|
Minor
We’re currently experiencing elevated latency with certain campaign issuance workloads, which is ...
|
about 2 hours |
Jun 05, 2025
01:11 PM MST
|
Minor
We've identified a data delay in our dashboard reporting and campaign targeting. After investigat...
|
about 5 hours |
See what users are saying about Thanx issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Brandon - Login page won't load - just a spinning wheel.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Thanx. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Thanx is a customer engagement platform that provides tools for SMS communication, feedback collection, and order management through comprehensive consumer and merchant interfaces and APIs.
Monitoring Thanx since August 2022
Tracking 9 Thanx services and regions
22 incidents in 2025
IsDown is a status page aggregator that monitors if Thanx and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Thanx, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Thanx (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Thanx's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Thanx and other services.
IsDown checks Thanx official status page for major/minor outages or downtimes. A major outage is when Thanx experiences a critical issue that severely affects one or more services/regions. A minor incident is when Thanx experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Thanx outage, we send you an alert and update your dashboard and status page.
Thanx and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Thanx status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Thanx but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Thanx and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Thanx and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Thanx down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Thanx outages, IsDown monitors Thanx's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
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Downdetector |
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Official Thanx status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Thanx in a single dashboard. | ||
Instant Thanx outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Thanx official status and user-reported issues. |
14-day free trial • No credit card required
Thanx is down. You can check Thanx status and incident details on the top of the page. IsDown continuously monitors Thanx official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Thanx seems to be having problems. You can check Thanx status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Thanx might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Thanx official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Thanx last outage was on October 20, 2025 with the title "Status Page Availability Metrics"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Thanx and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Thanx is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Thanx's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required