Thanx status updated a few minutes ago
Thanx is having a minor outage
Status Page Availability Metrics
DetailsThis chart shows the number of user-reported issues for Thanx service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Thanx users are reporting performance issues or downtime. The map shows recent outages from around the world.
Thanx Outage MapSee what users are saying about Thanx issues that impacted them and how they are affected by the outage.
Brandon - Login page won't load - just a spinning wheel.
In the last 90 days, Thanx had 5 incidents with a median duration of 6 hours 1 minute.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 99 incidents since started monitoring Thanx status in August 2022. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Thanx outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We've pushed out a fix to this issue and are actively monitoring to ensure there are no more deli...
|
Jan 09, 2026 at 08:33 PM UTC
|
about 8 hours |
|
We are observing delays to our analytics and targeting for ordering-related data. The root cause ...
|
Jan 07, 2026 at 09:40 PM UTC
|
about 3 hours |
|
We’re currently investigating an issue affecting reward redemptions at a subset of Toast-integrat...
|
Oct 22, 2025 at 07:32 PM UTC
|
3 months |
|
The AWS team has identified the root cause and is in the process of mitigating the service outage...
|
Oct 20, 2025 at 02:04 PM UTC
|
about 4 hours |
|
Web ordering authentication is degraded, so guests may be unable to log in to their accounts. Our...
|
Oct 10, 2025 at 05:05 PM UTC
|
about 1 hour |
|
We're currently experiencing a reporting delay in our data platform and are investigating.
|
Sep 10, 2025 at 07:35 PM UTC
|
about 1 hour |
|
The intermittent errors through the Olo <> Thanx integration have subsided substantially over the...
|
Aug 25, 2025 at 08:57 PM UTC
|
29 days |
|
We are experiencing delays in Thanx ordering experiences. Our team is actively investigating this...
|
Aug 21, 2025 at 06:59 PM UTC
|
about 2 hours |
|
We have identified an issue impacting version 45.3.1 on both iOS and Android. Our team is activel...
|
Aug 19, 2025 at 08:40 PM UTC
|
about 3 hours |
IsDown has maintained continuous monitoring of Thanx, a Customer Support & Success solution, since August 2022. Our database contains 99 documented incidents from the past 3 years, giving us deep insight into Thanx's reliability patterns and typical resolution times. We parse Thanx's official status page across all 9 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When Thanx experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Thanx and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Thanx (and 5,420+ other services) for issues. We collect the status and outage information across all 9 Thanx components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Thanx and other services, focusing only on those affecting your business.
IsDown checks Thanx official status page for major/minor outages or downtimes. A major outage is when Thanx experiences a critical issue that severely affects one or more services/regions. A minor incident is when Thanx experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Thanx outage, we send you an alert and update your dashboard and status page.
Thanx and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Thanx status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Thanx but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Thanx and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Thanx and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Thanx down?'
Start Monitoring for Free
Need similar to Downdetector Thanx alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Thanx outages, IsDown monitors Thanx's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Thanx status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Thanx in a single dashboard. | ||
| Instant Thanx outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Thanx official status and user-reported issues. |
14-day free trial • No credit card required
Thanx is down. You can check Thanx status and incident details on the top of the page. IsDown continuously monitors Thanx official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Thanx seems to be having problems. You can check Thanx status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Thanx might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Thanx official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Thanx last outage was on January 09, 2026 with the title "Toast Online Ordering Delivery Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Thanx and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Thanx is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Thanx's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required