Outage in Thanx

Investigating Olo Loyalty Timeouts

Minor
August 25, 2025 - Started 22 days ago

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Outage Details

The intermittent errors through the Olo <> Thanx integration have subsided substantially over the last week, we're still observing improved behavior between the systems and continue to monitor the situation. Thanx and Olo are still actively engaged at the highest levels to resolve this. We will provide updates as we learn more. You can continue to track this issue on the Olo Status page status.olo.com or continue to monitor here.

Latest Thanx outages

Reporting Delays - 6 days ago
Delays in Ordering - 26 days ago
Disruption with Toast Ordering - about 1 month ago
Delays in sending campaign emails - about 2 months ago

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