Outage in Thanx
Investigating Olo Loyalty Timeouts
Resolved Minor
August 25, 2025 - Started 5 months ago
- Lasted 29 days
Incident Report
The intermittent errors through the Olo <> Thanx integration have subsided substantially over the last week, we're still observing improved behavior between the systems and continue to monitor the situation.
Thanx and Olo are still actively engaged at the highest levels to resolve this.
We will provide updates as we learn more. You can continue to track this issue on the Olo Status page status.olo.com or continue to monitor here.
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