Incident Report
We’re currently investigating an issue affecting reward redemptions at a subset of Toast-integrated locations. Guests at these locations may be unable to redeem rewards at the point of sale.
Our team has identified a potential fix and is working to implement it as quickly as possible. We’ll continue to monitor closely and will provide another update once the fix has been deployed and validated.
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Latest Thanx outages
Status Page Availability Metrics - 19 days ago
Platform Outage - 19 days ago
Thanx Web Ordering Login Issue - 29 days ago
Reporting Delays - about 2 months ago
Investigating Olo Loyalty Timeouts - 3 months ago
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