Outage in Thanx
Issue with Toast In-Store Redemptions
Resolved Minor
October 22, 2025 - Started 6 months ago
- Lasted 3 months
Incident Report
We’re currently investigating an issue affecting reward redemptions at a subset of Toast-integrated locations. Guests at these locations may be unable to redeem rewards at the point of sale.
Our team has identified a potential fix and is working to implement it as quickly as possible. We’ll continue to monitor closely and will provide another update once the fix has been deployed and validated.
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