Outage in The Graph

Polygon (Matic): Block ingestor lagging behind

Resolved Major
July 29, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list **Firing** Value: B0=97.12440988614274 Labels: - alertname = Polygon (Matic): Block ingestor lagging behind - cmp_Polygon (Matic) = partial_outage - component = indexers - grafana_folder = Production - priority = P2-High - statuspage = true - team = Tech Support Annotations: - statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1753798680000&orgId=1&to=1753802310376 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1753798680000&orgId=1&to=1753802310376&viewPanel=61
Components affected
The Graph Matic
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 07/29/2025 04:08PM

This incident has been resolved.

INVESTIGATING 12 days ago - at 07/29/2025 03:18PM

[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: B0=97.12440988614274
Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1753798680000&orgId=1&to=1753802310376
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1753798680000&orgId=1&to=1753802310376&viewPanel=61

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