Outage in The Graph

DatasourceError

Resolved Major

July 31, 2025 - Started 9 months ago - Lasted 38 minutes
Official incident page

Incident Report

[FIRING:1] DatasourceError Production (partial_outage P2-High BSC Chapel: Block ingestor lagging behind true Tech Support) https://thegraph.grafana.net/alerting/list **Firing** Value: [no value] Labels: - alertname = DatasourceError - cmp_BSC = partial_outage - grafana_folder = Production - priority = P2-High - rulename = BSC Chapel: Block ingestor lagging behind - statuspage = true - team = Tech Support Annotations: - Error = [sse.dataQueryError] failed to execute query [A]: unexpected response with status code 502: error code: 502 - statuspage = BSC Chapel: Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/M9Ml62G4z/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DM9Ml62G4z&matcher=cmp_BSC%3Dpartial_outage&matcher=priority%3DP2-High&matcher=rulename%3DBSC+Chapel%3A+Block+ingestor+lagging+behind&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1753961860000&orgId=1&to=1753965492691 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1753961860000&orgId=1&to=1753965492691&viewPanel=87

Components affected

The Graph BSC

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/31/2025 12:58PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 07/31/2025 12:38PM

[FIRING:1] DatasourceError Production (partial_outage P2-High BSC Chapel: Block ingestor lagging behind true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = DatasourceError
- cmp_BSC = partial_outage
- grafana_folder = Production
- priority = P2-High
- rulename = BSC Chapel: Block ingestor lagging behind
- statuspage = true
- team = Tech Support
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: unexpected response with status code 502: error code: 502
- statuspage = BSC Chapel: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/M9Ml62G4z/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DM9Ml62G4z&matcher=cmp_BSC%3Dpartial_outage&matcher=priority%3DP2-High&matcher=rulename%3DBSC+Chapel%3A+Block+ingestor+lagging+behind&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1753961860000&orgId=1&to=1753965492691
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1753961860000&orgId=1&to=1753965492691&viewPanel=87

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