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Outage in The Graph

Subgraph Shows “Not Started Syncing” Error

Resolved Minor
September 11, 2025 - Started 7 months ago - Lasted 15 days
Official incident page

Incident Report

After a successful deployment to Studio, you may encounter the following error when querying your subgraph. We’re currently working on a fix ``` Store error: query execution failed: Subgraph has not started syncing yet. Wait for it to ingest a few blocks before querying it ```
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/26/2025 12:03PM

This incident has been resolved.

MONITORING 7 months ago - at 09/17/2025 10:34PM

We identified assignment processing issues caused by slow IPFS responses when starting subgraphs.
A fix was deployed that adjusts how manifests are loaded, allowing subgraphs to be considered started earlier.
Community nodes are now processing assignments again, and reassignment between nodes has been verified.
We are monitoring performance closely and things seem to be working.

INVESTIGATING 7 months ago - at 09/15/2025 04:42PM

We shipped a patch, helped a bit, now evaluating infra issues and will provide another update soon

INVESTIGATING 7 months ago - at 09/11/2025 02:57PM

After a successful deployment to Studio, you may encounter the following error when querying your subgraph. We’re currently working on a fix
```
Store error: query execution failed: Subgraph has not started syncing yet. Wait for it to ingest a few blocks before querying it
```

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