Outage in The Graph

Errors in RAV Requests & 403 Responses

Resolved Minor
September 25, 2025 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently investigating an issue where indexer tap agents encounter errors while requesting RAVs. Affected requests return a 403 Forbidden response with the following error: ERROR indexer_tap_agent::agent::sender_account: Error while requesting RAV for sender 0x..... and allocation 0x...: status: Internal, message: "protocol error: received message with invalid compression flag: 60 (valid flags are 0 and 1) while receiving response with status: 403 Forbidden", details: [], metadata: MetadataMap { headers: {"date": "Fri, 15 Aug 2025 10:25:24 GMT", "content-type": "text/html", "content-length": "151", "cache-control": "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0", "expires": "Thu, 01 Jan 1970 00:00:01 GMT", "vary": "Accept-Encoding", "server": "cloudflare", "cf-ray": "96f7fce21d004e19-HEL"} }
Components affected
The Graph Hosted Service: Queries

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2025 11:53AM

Over the past several hours, multiple Indexers confirmed they see successful RAVs. This incident is now resolved.

MONITORING 3 months ago - at 09/26/2025 01:07AM

Several fixes were implemented in Cloudflare, and now Indexers are seeing successful RAVs. The team will continue monitoring for several hours before closing out this issue.

INVESTIGATING 3 months ago - at 09/25/2025 03:32PM

We are currently investigating an issue where indexer tap agents encounter errors while requesting RAVs. Affected requests return a 403 Forbidden response with the following error:

ERROR indexer_tap_agent::agent::sender_account: Error while requesting RAV for sender 0x..... and allocation 0x...: status: Internal, message: "protocol error: received message with invalid compression flag: 60 (valid flags are 0 and 1) while receiving response with status: 403 Forbidden", details: [], metadata: MetadataMap { headers: {"date": "Fri, 15 Aug 2025 10:25:24 GMT", "content-type": "text/html", "content-length": "151", "cache-control": "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0", "expires": "Thu, 01 Jan 1970 00:00:01 GMT", "vary": "Accept-Encoding", "server": "cloudflare", "cf-ray": "96f7fce21d004e19-HEL"} }

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