Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in The Graph

Errors in RAV Requests & 403 Responses

Resolved Minor
September 25, 2025 - Started 4 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently investigating an issue where indexer tap agents encounter errors while requesting RAVs. Affected requests return a 403 Forbidden response with the following error: ERROR indexer_tap_agent::agent::sender_account: Error while requesting RAV for sender 0x..... and allocation 0x...: status: Internal, message: "protocol error: received message with invalid compression flag: 60 (valid flags are 0 and 1) while receiving response with status: 403 Forbidden", details: [], metadata: MetadataMap { headers: {"date": "Fri, 15 Aug 2025 10:25:24 GMT", "content-type": "text/html", "content-length": "151", "cache-control": "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0", "expires": "Thu, 01 Jan 1970 00:00:01 GMT", "vary": "Accept-Encoding", "server": "cloudflare", "cf-ray": "96f7fce21d004e19-HEL"} }
Components affected
The Graph Hosted Service: Queries

Need to monitor The Graph outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/26/2025 11:53AM

Over the past several hours, multiple Indexers confirmed they see successful RAVs. This incident is now resolved.

MONITORING 4 months ago - at 09/26/2025 01:07AM

Several fixes were implemented in Cloudflare, and now Indexers are seeing successful RAVs. The team will continue monitoring for several hours before closing out this issue.

INVESTIGATING 4 months ago - at 09/25/2025 03:32PM

We are currently investigating an issue where indexer tap agents encounter errors while requesting RAVs. Affected requests return a 403 Forbidden response with the following error:

ERROR indexer_tap_agent::agent::sender_account: Error while requesting RAV for sender 0x..... and allocation 0x...: status: Internal, message: "protocol error: received message with invalid compression flag: 60 (valid flags are 0 and 1) while receiving response with status: 403 Forbidden", details: [], metadata: MetadataMap { headers: {"date": "Fri, 15 Aug 2025 10:25:24 GMT", "content-type": "text/html", "content-length": "151", "cache-control": "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0", "expires": "Thu, 01 Jan 1970 00:00:01 GMT", "vary": "Accept-Encoding", "server": "cloudflare", "cf-ray": "96f7fce21d004e19-HEL"} }

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook