Outage in Thinkific

Thinkific Is Experiencing a Reduction in Responsiveness

Resolved Minor

September 28, 2023 - Started over 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

Thinkific is a little slow serving requests at the moment, as our host AWS is experiencing an incident which is also impacting the performance on our platform. Please see AWS's Status page here to keep up with updates on the fix on their end: https://health.aws.amazon.com/health/status We will continue to monitor the status of AWS and our platform health as well.

Components affected

Thinkific Application Thinkific .com

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/29/2023 04:50PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/28/2023 10:27PM

A fix has been implemented and our platform performance has stabilized - we are monitoring the results.

INVESTIGATING over 2 years ago - at 09/28/2023 08:57PM

Thinkific is a little slow serving requests at the moment, as our host AWS is experiencing an incident which is also impacting the performance on our platform. Please see AWS's Status page here to keep up with updates on the fix on their end: https://health.aws.amazon.com/health/status

We will continue to monitor the status of AWS and our platform health as well.

Latest Thinkific outages

Thinkific is experiencing an issue impacting the application of Community access for new students - 30 days ago

Thinkific App: Student dashboard not loading courses for users using the resource library - about 1 month ago

Thinkific App: Notifications Service Disruption - 2 months ago

Some pages are inaccessible with a Cloudflare error - 2 months ago

Thinkific App: Several pages in admin dashboard showing blank page - 2 months ago

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