Outage in Thinkific

Thinkific App: Users are unable to complete their purchases when using PayPal

Resolved Minor

January 08, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a service disruption with our PayPal integration. Users may be affected and notice an error message when attempting to pay with PayPal. We're investigating the cause and will provide an update as soon as possible. Our engineers have identified the problem and are currently working to fix it.

Components affected

Thinkific Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/08/2025 11:49AM

This incident has been resolved. All users should be able to purchase products successfully again using PayPal.

IDENTIFIED about 1 year ago - at 01/08/2025 10:41AM

We are currently experiencing a service disruption with our PayPal integration.
Users may be affected and notice an error message when attempting to pay with PayPal. We're investigating the cause and will provide an update as soon as possible.
Our engineers have identified the problem and are currently working to fix it.

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