Outage in Thinkific

Thinkific Is Experiencing a Reduction in Responsiveness

Resolved Minor

February 13, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Thinkific is a little slow in serving some requests at the moment. Our engineers are aware of the problem and are investigating it. We have identified that creating new email marketing workflows and new multimedia lessons are currently impacted. We will update you on our progress.

Components affected

Thinkific Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/14/2025 12:08AM

On Thursday, February 13, 2025 around 11 AM PST, the Thinkific App experienced an issue where users are not able to create email marketing flow and upload files to multimedia lessons. We deployed a fix, and users should now be able to use these two features now. We appreciate your patience while we sort this out and apologize for any interruption to your day.

MONITORING about 1 year ago - at 02/13/2025 11:52PM

Our team has identified the root cause of this issue and implemented a fix. We are monitoring the results.

IDENTIFIED about 1 year ago - at 02/13/2025 07:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 02/13/2025 07:22PM

Thinkific is a little slow in serving some requests at the moment. Our engineers are aware of the problem and are investigating it.
We have identified that creating new email marketing workflows and new multimedia lessons are currently impacted.
We will update you on our progress.

Latest Thinkific outages

Thinkific is experiencing an issue impacting the application of Community access for new students - 3 months ago

Thinkific App: Student dashboard not loading courses for users using the resource library - 3 months ago

Thinkific App: Notifications Service Disruption - 4 months ago

Some pages are inaccessible with a Cloudflare error - 4 months ago

Thinkific App: Several pages in admin dashboard showing blank page - 4 months ago

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