Outage in ThinkOn

Service Outage: Probax Hive Object Storage

Resolved Minor
May 08, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Please be advised that the Probax Hive Object Storage service is currently experiencing an outage. ThinkOn is actively working with the vendor to investigate and resolve the issue. Impact: This outage affects clients’ ability to perform backups to Object Storage provisioned through Hive. All other services remain unaffected at this time. There is currently no estimated time for resolution (ETA). We will continue to provide updates as new information becomes available. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/09/2025 06:26PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 05/08/2025 02:27PM

Please be advised that the Probax Hive Object Storage service is currently experiencing an outage. ThinkOn is actively working with the vendor to investigate and resolve the issue.

Impact: This outage affects clients’ ability to perform backups to Object Storage provisioned through Hive. All other services remain unaffected at this time.

There is currently no estimated time for resolution (ETA).

We will continue to provide updates as new information becomes available. Thank you for your patience.

INVESTIGATING about 1 month ago - at 05/08/2025 02:08AM

Please be advised that the Probax Hive Object Storage service is currently experiencing an outage. ThinkOn is actively working with the vendor to investigate and resolve the issue.

Impact: This outage affects clients’ ability to perform backups to Object Storage provisioned through Hive. All other services remain unaffected at this time.

There is currently no estimated time for resolution (ETA).

We will continue to provide updates as new information becomes available. Thank you for your patience.

INVESTIGATING about 1 month ago - at 05/08/2025 02:07AM

Please be advised that the Probax Hive Object Storage service is currently experiencing an outage. ThinkOn is actively working with the vendor to investigate and resolve the issue.

Impact: This outage affects clients’ ability to perform backups to Object Storage provisioned through Hive. All other services remain unaffected at this time.

There is currently no estimated time for resolution (ETA).

We will continue to provide updates as new information becomes available. Thank you for your patience.

Latest ThinkOn outages

[OTT2] HCPS Object Storage performance degradation - 16 days ago
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[MTL2] Network Connectivity - about 1 month ago
Service Interruption: Probax Hive Portal is down - about 2 months ago

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