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Outage in ThinkOn

OTT2 / OTT2E - Key Management Server outage, affecting SOS service and vCloud VM creation

Resolved Major
July 09, 2025 - Started 10 months ago - Lasted about 16 hours
Official incident page

Incident Report

We continue working with a vendor to resolve this issue.
Components affected
ThinkOn OTT2 Virtual Compute

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/10/2025 11:21AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/09/2025 08:00PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/09/2025 07:53PM

We continue working with a vendor to resolve this issue.

Latest ThinkOn outages

[OTT] Service Disruption - 15 days ago
TOR10 - Network Interruption - about 1 month ago
[CMH1] vCloud Service Disruption - about 1 month ago

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