Outage in ThinkOn

OTT2 / OTT2E - Key Management Server outage, affecting SOS service

Resolved Major
July 14, 2025 - Started 3 months ago - Lasted 3 days
Official incident page

Incident Report

We still continue working with a vendor to resolve this issue.
Components affected
ThinkOn OTT2 Object Storage

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/17/2025 04:21PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/15/2025 05:32PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 07/15/2025 05:32PM

ThinkOn Team is continuing to work with the vendor to restore SOS service.

IDENTIFIED 3 months ago - at 07/15/2025 04:12PM

ThinkOn Team is continuing to work with the vendor to restore SOS service.

IDENTIFIED 3 months ago - at 07/14/2025 07:51PM

We are continuing to work with the vendor to restore SOS services.

INVESTIGATING 3 months ago - at 07/14/2025 07:41PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/14/2025 03:52PM

We still continue working with a vendor to resolve this issue.

Latest ThinkOn outages

[CYG3/CGY5] Network Outage - about 1 month ago
CMB1 - Network connectivity issue - about 2 months ago
Power Disturbance at KLP1 DC - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook