Outage in ThinkOn
CMB1 - Network connectivity issue
Resolved MinorIncident Report
We are currently investigating the issue.
Components affected
ThinkOn CMB1 Internet Connectivity ThinkOn CMB1 Virtual Compute ThinkOn CMB1 Veeam Cloud Connect ThinkOn CMB1 Zerto ThinkOn CMB1 Object StorageTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/23/2025 08:20PM
This incident has been resolved.
MONITORING
8 months ago - at 08/23/2025 01:35PM
The fibre has been repaired and services have come back online. We are currently monitoring the network.
IDENTIFIED
8 months ago - at 08/23/2025 12:24PM
Fibre teams have successfully lashed the damaged fibers on both ends
One cable has been fully spliced
The fibres on the other end are currently being spliced
IDENTIFIED
9 months ago - at 08/22/2025 10:35PM
Our vendor has dispatched field technicians to the site, and repair work is underway.
IDENTIFIED
9 months ago - at 08/22/2025 10:17PM
Our ThinkOn engineers are continuing to work with the vendor to resolve the issue.
IDENTIFIED
9 months ago - at 08/22/2025 09:00PM
We continue working with a vendor to resolve the issue.
IDENTIFIED
9 months ago - at 08/22/2025 07:17PM
We are currently working with a vendor to resolve the issue.
INVESTIGATING
9 months ago - at 08/22/2025 07:01PM
We are currently investigating the issue.
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