Outage in ThinkOn
[OTT 1/2/3/4] - Facility Alert: Electrical Smell Investigation in Progress (No Service Impact) October 30th, 2025
Resolved MinorIncident Report
We are currently Investigating a Burning Smell coming from our Electrical Rooms. Contractors are currently onsite and are investigating this issue. We have Transferred the Critical Loads to Generator Power. Electricians are being dispatched to review the issue. NO customer equipment or services are impacted and our team will monitor the activity closely.
Components affected
ThinkOn OTT2 Object Storage ThinkOn OTT1 Rubrik ThinkOn OTT3 Object Storage ThinkOn OTT2 Virtual Compute ThinkOn OTT2 Virtual Compute Backups ThinkOn OTT2 Veeam Cloud Connect ThinkOn OTT2 ZertoTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/01/2025 12:41AM
Normal operations have been fully restored.
IDENTIFIED
6 months ago - at 10/31/2025 04:11PM
**UPDATE**
The vendor has confirmed the availability of the replacement breaker. We will be proceeding with the replacement of ThinkOn's main 800-Amp hydro breaker at 5:00 pm EST. The site remains on generator. There is no impact to customer equipment or services, and our team is monitoring the site closely.
INVESTIGATING
6 months ago - at 10/30/2025 04:30PM
We are currently Investigating a Burning Smell coming from our Electrical Rooms. Contractors are currently onsite and are investigating this issue. We have Transferred the Critical Loads to Generator Power. Electricians are being dispatched to review the issue. NO customer equipment or services are impacted and our team will monitor the activity closely.
Latest ThinkOn outages
[OTT2] vCloud Access is Unavailable - 9 days ago
[OTT] Service Disruption - 15 days ago
Service Disruption – GUBOV Data Centre - 19 days ago
TOR10 - Network Interruption - about 1 month ago
[CMH1] vCloud Service Disruption - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
