Outage in ThinkOn

Network Service Degradation – Under Investigation

Resolved Major

December 01, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing network connectivity issues that may impact service availability and performance for some customers. Our engineering and operations teams are actively troubleshooting the issue and working to restore normal service levels as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this.

Components affected

ThinkOn TOR10 Internet Connectivity ThinkOn TOR10 Virtual Compute ThinkOn TOR10 Veeam M365

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/01/2025 08:48PM

The Network service degradation has been resolved.

INVESTIGATING 2 months ago - at 12/01/2025 07:24PM

We are currently experiencing network connectivity issues that may impact service availability and performance for some customers.
Our engineering and operations teams are actively troubleshooting the issue and working to restore normal service levels as quickly as possible. We will continue to provide updates as more information becomes available.
Thank you for your patience while we work to resolve this.

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