Outage in ThinkOn

DFW1 site inaccessible

Resolved Major

December 14, 2025 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

ThinkOn DFW1 Internet Connectivity ThinkOn DFW1 Virtual Compute ThinkOn DFW1 Virtual Compute Backups ThinkOn DFW1 Zerto

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 12/14/2025 11:30AM

Primary link connectivity came back. An investigation has begun as to why the fail over did not function as intended.

INVESTIGATING 29 days ago - at 12/14/2025 09:44AM

We are currently investigating this issue.

Latest ThinkOn outages

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[MEL3] Data Protect Portal Inaccessible - about 2 months ago

[OTT2/OTT2E] Virtual Machine Creation Failure - 2 months ago

[OTT 1/2/3/4] - Facility Alert: Electrical Smell Investigation in Progress (No Service Impact) October 30th, 2025 - 2 months ago

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