Outage in ThoughtTrace

Degraded performance

Resolved Minor
June 23, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Users are experiencing degraded response times in the app. We are investigating the issue and are continuing to work improve platform performance. Updates will be provided as they are available.
Components affected
ThoughtTrace Platform

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/23/2022 03:33PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 06/23/2022 03:33PM

We have identified the issue, implemented a remediation, and are monitoring for further challenges. Customers should see normal response times in the app.

INVESTIGATING over 3 years ago - at 06/23/2022 02:26PM

Users are experiencing degraded response times in the app. We are investigating the issue and are continuing to work improve platform performance. Updates will be provided as they are available.

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