Outage in ThoughtTrace

Azure outage affecting Document Intelligence

Resolved Major
October 29, 2025 - Started 4 days ago - Lasted about 17 hours
Official incident page

Incident Report

The issue has been identified as a broad Azure outage affecting their Frontdoor service. We are working with Azure to remediate.
Components affected
ThoughtTrace Platform

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/30/2025 12:58PM

Azure resolved its Front Door service issue and Document Intelligence has stabilized

IDENTIFIED 4 days ago - at 10/29/2025 07:50PM

The issue has been identified as a broad Azure outage affecting their Frontdoor service. We are working with Azure to remediate.

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