Outage in ThoughtTrace

Degraded Performance

Resolved Minor
July 19, 2022 - Started over 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

The ThoughtTrace app is currently in a degraded state while we process through a large backlog of updates. We are taking steps to expedite this processing. In the meantime you might notice delays when uploading or modifying documents.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/20/2022 02:42AM

Bulk updates are still catching up, but the rest of the system is stable. We'll continue to monitor until all backlogs are clear.

MONITORING over 3 years ago - at 07/19/2022 10:18PM

We tuned the system to make it more responsive while working through the backlog. The user experience should be improved.

IDENTIFIED over 3 years ago - at 07/19/2022 08:54PM

The ThoughtTrace app is currently in a degraded state while we process through a large backlog of updates. We are taking steps to expedite this processing. In the meantime you might notice delays when uploading or modifying documents.

Latest ThoughtTrace outages

Extended Maintenance - over 2 years ago
Bulk actions and exports - over 3 years ago
Bulk actions and exports - over 3 years ago

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