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Outage in ThoughtTrace

Login issues

Resolved Minor
December 15, 2021 - Started about 4 years ago - Lasted 3 months
Official incident page

Incident Report

We are experiencing an elevated error rate with our login authentication service and are working to restore access to the ThoughtTrace Application. Updates will be provided here as they are available.

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 12/15/2021 04:28PM

The underlying issues appear to be resolved. We are monitoring for any further problems.

MONITORING about 4 years ago - at 12/15/2021 04:05PM

We are seeing performance for logging into ThoughtTrace, but are still seeing some intermittent issues. We will continue to publish updates as they become available.

INVESTIGATING about 4 years ago - at 12/15/2021 03:46PM

We are experiencing an elevated error rate with our login authentication service and are working to restore access to the ThoughtTrace Application. Updates will be provided here as they are available.

Latest ThoughtTrace outages

Extended Maintenance - almost 3 years ago
Bulk actions and exports - over 3 years ago
Bulk actions and exports - over 3 years ago

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