Outage in ThousandEyes

Service degradation affecting Internet Insights Overview and Views Page in US Region and Public Outages Map

Resolved Minor
November 25, 2024 - Started 27 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Summary: We observed an issue with Internet Insights in the US1 Region beginning at 16:18 UTC on Nov 25th. Impact: Customers may experience delays loading the Internet Insights Overview and Views Pages in the web application and the public map in the US1 Region. Status: Currently, the engineering team is working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/25/2024 06:34PM

This incident has been resolved, the Internet Insights services are now working correctly.

MONITORING 27 days ago - at 11/25/2024 05:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 11/25/2024 05:02PM

Summary:
We observed an issue with Internet Insights in the US1 Region beginning at 16:18 UTC on Nov 25th.
Impact:
Customers may experience delays loading the Internet Insights Overview and Views Pages in the web application and the public map in the US1 Region.
Status:
Currently, the engineering team is working on a fix.

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