Is ThousandEyes Down?

Live ThousandEyes status. See if ThousandEyes is down, view recent outages, and get real-time alerts when problems start.

What is ThousandEyes current status?

ThousandEyes is operational

Service Degradation Affecting Alert Rules for Device Layer

started 1 day ago

While the incident has been resolved https://status.thousandeyes.com/incidents/69blc3bmf2nz , we will continue monitoring the services as a precaution to ensure ongoing stability.

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ThousandEyes issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

ThousandEyes outage history

IsDown has tracked 118 incidents since started monitoring ThousandEyes status in August 2024. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jun 03 2025

    Summary We have detected a service degradation that has been impacting the ability to update device layer alert rules in US1, US2 and EU regions since February. Our engineering team is actively working on a solution.

  • May 29 2025

    Summary: We are currently investigating a service degradation impacting the ThousandEyes Web Application and API in the US1 Region. The issue began at around 14:50 UTC on May 29th Impact: Customers in the US1 Region may experience errors, delays,...

  • Aug 2024 ...
    IsDown started monitoring ThousandEyes status

    We've tracked and collected 118 incidents since started monitoring ThousandEyes status

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ThousandEyes comments about outages

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ThousandEyes scheduled maintenances

IsDown aggregates scheduled maintenances for ThousandEyes. Currently, there are 12 more maintenances scheduled.

  • Jun 05 2025
    Maintenance in Ashburn, VA (Charter)

    Scheduled for June 05, 2025 at 04:00 AM UTC · until 10:00 AM UTC

    Description: The provider is doing network maintenance. Start time: 2025-06-05 04:00 UTC End time: 2025-06-05 10:00 UTC Affected Cloud Agents: Ashburn, VA (Charter) Ashburn, VA - IPv6 (Charter) Impact: Missin...

  • Jun 06 2025
    Network Maintenance in Cape Town, South Africa

    Scheduled for June 06, 2025 at 11:00 PM UTC · until 03:00 AM UTC

    Description: Network Maintenance Start time: 2025-06-06 23:00:00 UTC End time: 2025-06-07 03:00:00 UTC Affected Cloud Agents: Cape Town, South Africa Cape Town, South Africa - IPv6 Impact: Possible missing ...

  • Jun 10 2025
    Network Maintenance in Paris, France (Free)

    Scheduled for June 10, 2025 at 09:00 AM UTC · until 11:00 AM UTC

    Description:Network Maintenance Start time: 2025-06-10 09:00:00 UTC End time: 2025-06-10 11:00:00 UTC Affected Cloud Agents: Paris, France (Free) Paris, France - IPv6 (Free) Impact: Possible missing test rou...

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Frequently Asked Questions

Is ThousandEyes down today?

ThousandEyes isn't down. You can check ThousandEyes status and incident details on the top of the page. IsDown continuously monitors ThousandEyes official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ThousandEyes status?

ThousandEyes is currently operational. You can check ThousandEyes status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ThousandEyes outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is ThousandEyes slow today?

Yes, ThousandEyes might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are ThousandEyes outages detected?

IsDown monitors the ThousandEyes official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ThousandEyes outage?

ThousandEyes last outage was on June 03, 2025 with the title "Service Degradation Affecting Alert Rules for Device Layer"

ThousandEyes not working for you? How do I know if ThousandEyes is down?

How can I check ThousandEyes status and outages?

Why use IsDown to monitor ThousandEyes instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ThousandEyes and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about ThousandEyes status changes?

IsDown offers an easy way to monitor ThousandEyes with maximum flexibility

Major Outages Notifications

IsDown monitors ThousandEyes for major outages. A major outage is when ThousandEyes experiences a critical issue that severely affects one or more services/regions. When ThousandEyes marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ThousandEyes status page for minor outages. A minor outage is when ThousandEyes experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ThousandEyes status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ThousandEyes publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ThousandEyes and all their 56 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

ThousandEyes and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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