Outage in ThousandEyes
Service degradation affecting ThousandEyes OpenTelemetry Integration in US1 Region
Resolved MinorIncident Report
Summary:
We observed an issue affecting OpenTelemetry Integration services beginning at 21:00 UTC on August 15th.
Impact:
Customers may experience outdated metadata for integration tests and test tags in OpenTelemetry streaming.
Newly created OpenTelemetry Integration will not stream any data.
Status:
Our engineering team is currently working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/16/2025 06:29AM
This incident has been resolved.
IDENTIFIED
3 months ago - at 08/15/2025 10:15PM
Summary:
We observed an issue affecting OpenTelemetry Integration services beginning at 21:00 UTC on August 15th.
Impact:
Customers may experience outdated metadata for integration tests and test tags in OpenTelemetry streaming.
Newly created OpenTelemetry Integration will not stream any data.
Status:
Our engineering team is currently working on a fix.
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