Outage in ThousandEyes

Service Degradation Affecting Internet Insights Network Outages Module

Resolved Minor
June 12, 2025 - Started about 24 hours ago - Lasted about 5 hours
Official incident page

Need to monitor ThousandEyes outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ThousandEyes, and never miss an outage again.
Start Free Trial

Outage Details

Summary: An issue was observed in the Internet Insights Network Outages Module between 18:30 and 20:30 UTC on June 12th. Impact: Since 18:45 UTC, network outages have not been detected. From 18:30 to 20:30 Internet Insights may have failed to generate Network Outage Events, and associated alerts have not been triggered as expected. From 20:30 UTC data has been captured. The processing and detection of outages from this period of time will be delayed. Status: The Engineering team is currently monitoring the services to ensure that everything is functioning as expected.
Components affected
ThousandEyes Internet Insights collection and processing
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 06/13/2025 02:03AM

This incident has been resolved

MONITORING about 24 hours ago - at 06/12/2025 08:47PM

Summary:
An issue was observed in the Internet Insights Network Outages Module between 18:30 and 20:30 UTC on June 12th.

Impact:
Since 18:45 UTC, network outages have not been detected. From 18:30 to 20:30 Internet Insights may have failed to generate Network Outage Events, and associated alerts have not been triggered as expected.
From 20:30 UTC data has been captured. The processing and detection of outages from this period of time will be delayed.

Status:
The Engineering team is currently monitoring the services to ensure that everything is functioning as expected.

Latest ThousandEyes outages

Service Degradation Affecting ThousandEyes CEA API v7 usage in US1 - about 11 hours ago
Service Degradation Affecting Connected Devices Analytics Views - 1 day ago
Service degradation affecting Cloud and Enterprise Agents Tests Settings - 3 days ago
Service Degradation Affecting Traffic Insights Alerting System in US1 Region - 7 days ago
Service Degradation Affecting Alert Rules for Device Layer - 10 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook