Outage in ThousandEyes
Connected Devices Agent Availability Issues in EU Region
Resolved MinorIncident Report
We are investigating platform degradation for connected devices agents to determine if users are experiencing an issue with the agents.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/09/2026 04:01PM
This incident has been resolved.
MONITORING
3 days ago - at 06/08/2026 04:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 06/08/2026 04:30PM
Summary:
An issue impacting connected device agent availability in the EU Region began at 15:02 UTC.
Impact:
Triggered tests and two-step Real Speed Tests may be affected. Currently, a small number of agents are disconnected from the trigger-testing platform. Scheduled testing remains unaffected.
Status:
Our engineering team is currently working in restoring the service.
INVESTIGATING
3 days ago - at 06/08/2026 04:23PM
We are investigating platform degradation for connected devices agents to determine if users are experiencing an issue with the agents.
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