Outage in ThousandEyes
Network outage in Frankfurt, Germany (Webex Calling)
Minor
August 06, 2026 - Started 10 days ago
Official incident page
Official incident page
Incident Report
Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)
Start time: Jun 23, 2026, 10:36 PM UTC
Components affected
ThousandEyes Cloud and Enterprise Agents: Test assignment and configuration controller ThousandEyes Cloud and Enterprise Agents: Data ingressTrusted by 1,000+ teams
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INVESTIGATING
10 days ago - at 08/06/2026 12:48PM
Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
Frankfurt, Germany (Webex Calling)
Start time: Jun 23, 2026, 10:36 PM UTC
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