Outage in Thread
Upstream AI Provider Degradation (Claude / Anthropic)
Resolved MinorIncident Report
Summary AI Generated
Thread experienced a ~4-hour disruption to its Reminder Agent, Magic Agent, and Assistive AI features due to elevated error rates and instability across Anthropic's Claude API. As a mitigation, affected Magic AI features were temporarily rerouted to OpenAI while Anthropic worked to restore service. The incident was fully resolved after monitoring confirmed stability.
We are currently experiencing a service disruption due to an upstream provider issue affecting Anthropic’s Claude services.
Claude has recently reported elevated error rates and instability across multiple models and API endpoints, which may impact Thread features that rely on AI processing.
We will provide updates as soon as more information becomes available or once service stability improves.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 06:13PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/23/2026 06:13PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 06/23/2026 02:50PM
We’ve implemented a mitigation to reduce impact from the ongoing upstream Claude service disruption.
Affected Magic AI features have been temporarily migrated to OpenAI while Anthropic works to resolve the current issues.
We are continuing to monitor Anthropic’s recovery and will transition back once their services are fully stable.
IDENTIFIED
about 1 month ago - at 06/23/2026 02:28PM
We are currently experiencing a service disruption due to an upstream provider issue affecting Anthropic’s Claude services.
Claude has recently reported elevated error rates and instability across multiple models and API endpoints, which may impact Thread features that rely on AI processing.
We will provide updates as soon as more information becomes available or once service stability improves.
Latest Thread outages
Analytics Reports are not responding - 5 days ago
Thread Message Processing Delay - 19 days ago
PSA Webhook delays - about 1 month ago
Delay in ticket processing - about 1 month ago
Intermittent failures in running Assistive AI - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
