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Outage in ThreatLocker

Policies Targeting Entra Groups Not Applying as Expected

Resolved Minor
January 23, 2026 - Started 22 days ago - Lasted about 12 hours
Official incident page

Incident Report

We’ve received reports that policies using Entra groups for user targeting have stopped working across multiple instances. We are actively investigating the root cause and will update this status as soon as possible. Thank you for your patience while we work through this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/24/2026 12:00AM

The issue has been confirmed as resolved. All systems are up and running and functioning as intended.

MONITORING 22 days ago - at 01/23/2026 03:27PM

The solutions have been deployed to all impacted parties. We are actively reviewing and monitoring the situation throughout the day to confirm stability and functionality. This post will be updated once everything is confirmed to be fully operational and stable.

IDENTIFIED 22 days ago - at 01/23/2026 01:42PM

The issue has been identified, and we are beginning to roll out the fixes for those impacted. Once again, we appreciate your patience while we work through this issue.

INVESTIGATING 22 days ago - at 01/23/2026 12:15PM

We’ve received reports that policies using Entra groups for user targeting have stopped working across multiple instances. We are actively investigating the root cause and will update this status as soon as possible. Thank you for your patience while we work through this issue.

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